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General Information

E Learning, Training & Qualifications

Links for learning

Qualifications Credit Framework (QCF) diplomas in health and social care include units that cover all aspects of end of life care. These can also be studied as stand-alone units. QCF also offers a Level 2 Award Awareness of End of Life Care, and a Level 3 Award Awareness of End of Life Care, a Level 3 Certificate Working in End of Life Care, and a Level 5 Certificate Leading and Managing Services to Support End of Life and Significant Life Events. Click here for qualifications information at Skills for Care.

To search for training providers delivering QCF qualifications in Suffolk click here. More general training is also available. To search for training providers in Suffolk click here. 

The Norfolk and Suffolk Palliative Care Academy has set out the Academy’s minimum standards for palliative care and end of life education and training across Norfolk and Suffolk. Click here for a PDF.  You can access a free DVD to help with training staff delivering end of life care by clicking here. It has been funded through the Commissioning for Learning Group and has been produced by the Norfolk and Suffolk Palliative Care Academy.

NCPC’s Care to Learn training programme is designed to help staff improve end of life care. It provides an introduction to good practice, and is flexible so that it can be tailored to each individual learner, organisation or locality.

End of Life Care workshops are being run from March to June 2017 by the University of East Anglia. Click here to download a leaflet giving details.

An introductory training programme from the University of Nottingham to support workers and volunteers who work with carers (such as family members and friends) who are providing home-based end of life care. 

End of Life Care for All (e-ELCA) is a free e-learning resource developed by Health Education England’s eLearning for Healthcare. The resource now includes a specific section related to priorities for care of the dying person. Within this is a new training needs analysis session to help you identify your strengths and weaknesses and direct you to e-ELCA sessions to support your development. 

Adult social care employers registered with the National Minimum Data Set for Social Care (NMDS-SC) can access the free e-learning. For more information visit

Scils stands for Social Care Information and Learning Services. There are a wide range of learning materials on the SCILS website to support professionals. The Suffolk Brokerage is able to offer a free subscription to this service. Call the Brokerage on 01449 720400 for the login code. Then click on Scils here to login in and access the useful training material.

Caring for and supporting people approaching the end of their life is considered the most challenging work any health and social care worker faces. It can also be the most rewarding - if they have the right knowledge, skills and attitude to provide the care and support they need. Skills for Care offers a lot of information on this topic including an information training pack called Working together: Improving end of life care through better integration. 

e Learning for Healthcare tool for social workers who provide support and care for people, and their families, in the last part of their lives. 

Macmillan Cancer Support has a learning zone to help people understand the key issues in supporting patients and their carers at the end of life.