sharing care information with you

Great care celebrated in Suffolk

Inspiring carers and adult social care staff received recognition at the Suffolk Care Awards 2018 held on 4th October in Ipswich for their outstanding contribution to caring for people in Suffolk. Find out who won.

28 category finalists announced in Suffolk Care Awards 2018

Judges have selected this year's category finalists for the Suffolk Care Awards 2018. They are from Ipswich, Bury St Edmunds, Lowestoft, Bungay, Felixstowe, Haverhill, Mildenhall, Framlingham and Saxmundham. Read more here.

Ombudsman publishes care home complaints guide

The Ombudsman has published a care home complaints guide. See article in Care Home Professional here. The documents can be downloaded from the Ombudsman’s website by clicking here.

Liberty Protection Safeguards

A new law seeks to protect the rights of people who do not have the mental capacity to make decisions about their care and to reduce the burden on local authorities. The Mental Capacity (Amendment) Bill was introduced to the House of Lords on 3 July 2018 and seeks to replace the current system known as ‘Deprivation of Liberty Safeguards’ (DoLs). Read more here.

How services work together for the over 65s

A new report by the Care Quality Commision (CQC) called Beyond barriers looks at how services are working together to support and care for people aged 65 and over. Click here.

Free event on positive behavioural support

If you support people who have a learning disability and/or autism who display, or are at risk of displaying, behaviour which challenges come along to a free event being held on 27th June at The Trinity Centre, Cambridge, from 10am to 4pm. Click here for more details on the Skills for Care website. Click here for a flyer.

When should workers refresh their knowledge and skills?

Skills for Care has just launched a new ongoing learning and development guide developed with managers in mind. Click here for details.

New medicines e-learning

The Care Homes 1 E-Learning package is aimed at all care home staff involved with managing medicines. It is the first of several, planned e-learning packages for care homes and will include modules in addition to three case studies to help apply learning to practice. Click here for details. To details of how to register on PrescQIPP site, click here.

Launch of the 2018 Suffolk Care Awards

The third annual Suffolk Care Awards has been launched, with entries open to Suffolk’s social care workforce and care providers until 16th March 2018. Judges are looking for companies and individuals who go the extra mile to offer exemplary and innovative care. Anyone interested in entering can download an entry form online at where they can also find out more information about the Awards.

New website aimed at carers

Scie, the Social Care Institute for Excellence, has launched a new website aimed at carers. You can access it here.

Skills for Care Accolades 2018

The finalists for Skills for Care’s Accolades 2018 have been announced. They are competing to win a national award celebrating excellence in workforce development. Click here. 

Care Careers East launches in Eastern region

A new service focused on helping adult social care employers find the right staff to service the growing needs of the health and social care sector in the East of England has been launched. Care Careers East works with care providers seeking staff in Suffolk, Norfolk and North Essex. It also works with individuals who would like to work in the care sector by matching them with existing vacancies. Click here to find out more and read the press release.

West Suffolk NHS Foundation Trusts gets 'outstanding' rating

West Suffolk NHS Foundation Trust (WSFT) has received an ‘outstanding’ rating from the Care Quality Commission (CQC) – one of seven general hospitals in England, and the only one in the Midlands and East region, to receive this rating. CQC visited the Trust in November 2017. It was rated outstanding for being caring, effective and well-led, and 'good' for being safe and responsive. More information.

Six innovations in social care

A report looking at six innovations in social care by SCIE, the Social Care Institute for Excellence. Click here.

Suffolk Fire and Rescue care provider support

Suffolk Fire and Rescue Service has put together a number of useful guides and support materials for care providers in terms of fire health and safety. Click on the following documents to access them: Fire Safety Checklist for CarersAdvice for Home Carer ProfessionalsNHS Fire HazardPerson Centred FRA GuideUsing Paraffin-Based Creams SafelyCare Homes 7 Point Graphic.

Data implications for social care employers

Skills for Care has produced a useful fact sheet giving details of the implications for social care employers of the new General Data Protection Regulations coming into force next year. Click here.

Sleep-ins compliance scheme launched

The Government has launched the Social Care Compliance Scheme - see details here -  to identify back pay for workers on the topic of sleep-ins.  It says it expects all employers pay their workers according to the law, including for sleep-in shifts, as set out in guidance entitled Calculating The Minimum Wage.

Map shows dementia hotspots in Anglia region

A new 'dementia hotspots' map has revealed the devastating impact of the disease in the Anglia region, according to an ITV report. Click here.

Safeguarding guide gets 'phenomenal' feedback

A 16-page best practice guide on adult safeguarding has been published by the East Anglia and NHS Adult Safeguarding Forum. The Forum says its Adult Safeguarding Best Practice Guidance for Providers of Healthcare in East Anglia and Essex  has received “phenomenal” feeback in terms of the value of the resource for health and social care providers and practitioners.

Winners of the Suffolk Care Awards 2017

Care companies and inspiring care managers have scooped awards in the 2017 Suffolk Care Awards. The winners of 10 categories were announced at a ceremony held at Trinity Park on September 28. The Suffolk Care Awards are all about recognising excellent care practice in Suffolk and highlighting the important job that high-quality carers and innovative care providers and companies do every day. For the full list of winners, click here.

Recognition for Suffolk dementia support service

A community dementia service, supporting people in east and west Suffolk to live well with the condition, has been shortlisted for a national award. Dementia Together has been shortlisted in the category CCG and Local Authority Integrated Commissioning for Carers in the Health Service Journal Awards 2017. Dementia Together is commissioned by NHS Ipswich and East Suffolk and NHS West Suffolk clinical commissioning groups and Suffolk County Council and is led by Sue Ryder, working with local organisations. More information.

Free oral healthcare e-learning course

Skills for Health and Health Education England has launched a new free oral healthcare e-learning course to support anyone interested in learning more about oral health and mouth care.  It will be particularly useful for those providing care for others.

New guide for registered managers of care homes

NICE, the National Institute for Health and Care Excellence has produced a quick guide - Moving between hospital and home, including care homes - for registered managers of care homes. Click for the pdf copy.

LIN Eastern Region Housing focuses on dementia

A LIN Eastern Region Housing meeting - entitled Dementia - the next big housing challenge - takes place at Bowthorpe Care Village in Norwich on Thursday, November 9th starting at 10am. You can book by clicking here.

Care event taking place in Felixstowe

Christies Care is staging a sponsored event for people with learning disabilities and/or autism in Felixstowe on Thursday, September 21st. Called, Circus Petite, the ticket-only event runs from 1.30pm and is located next to the pier. Click here to open a flyer giving details of where to get a ticket.

Launch of 2017 Suffolk Care Conference

This conference takes place on 14th November at Ufford Park Woodbridge Hotel, Golf & Spa. For further information, click here.

Suffolk Care Home Olympics

Care and residential homes across Suffolk are invited to be part of a free competition to increase physical activity in Suffolk called the Suffolk Care Home Olympics 2017. The ambition of the project is to increase regular activity amongst the elderly, as research proves that being active daily helps maintain cognitive function, reduces cardiovascular risk, helps maintain ability to carry out daily living activities, and improves mood and reduces the risk of falls. Express an interest in taking part by September 15. Read here for more information.

Conflicts of interest joint statement

The chief executives of statutory regulators of health and care professionals have signed a joint statement on conflicts of interest. Read more here.

Care England responds to CQC consultation document

Care England, the largest representative body for independent providers of adult social care, has responded to CQC’s consultation document on the next phase of CQC regulation. Click here for more information.

Dancing for Dignity

The National Dignity Council has produced a resource pack for its Dancing for Dignity campaign. The pack contains many idea for Champions to support the initiative. Click here to download the resource pack

The role of arts and culture in social care

The arts can help keep us well, aid our recovery, support longer lives better lived, meet major challenges facing social care, ageing, long-term conditions, loneliness and mental health - as well as save money in social care. Those are the key findings in a briefing paper by the All-Party Parliamentary Group on Arts, Health and Wellbeing (APPGAHW) in partnership with the Social Care Institute for Excellence (Scie). Click here.

Supporting aspiring leaders

Skills for Care's Moving Up BAME programme supports aspiring social care leaders from black, Asian and minority ethnic (BAME) backgrounds to step up and establish themselves within senior management roles. Click here to find out more.

Suffolk Care Awards category finalists

Category finalists in this year's Suffolk Care Awards have been announced. Click here to find out who is through to the final on September 28th at Trinity Park, Ipswich.

Annual Safeguarding Conference

This year's Safeguarding Conference run by SAFEcic focuses on Working Together to Safeguard Children: A Joined-Up Approach and takes place on Friday 20th October 2017 at West Suffolk College, Bury St Edmunds. Bookings can be made now.

Adult Social Care: Quality Matters

Click here to find out more information about the Quality Matters initiative, which is aimed at improving adult social care.

Grants for care homes from Comic Relief

A new funding opportunity at Comic Relief aims to help improve the quality of relationships between care home staff and residents. Click here for more details and how to apply.  Applications close on 4th August, 2107.

Action planning tool for care homes

The Social Care Institute for Excellence, Scie, has a new tool for improving personalisation in care homes. The action planning tool is for managers and owners of care homes for older people. Click here.

Consultation on advanced clinical practice degree apprenticeship

A consultation for the advanced clinical practice degree apprenticeship is now open. You can take part here at Skills for Health until 25th July. 

Oral health in care homes

NICE, the National Institute for Health and Care Excellence, has published a new quality standard covering oral health, dental health and daily mouth care for adults in care homes, with and without nursing provision. Click here.

Care Home Open Day

Friday 16th June is Care Home Open Day and many care homes around Suffolk are taking part with activities today and over the weekend. Click here for more details of this initiative. 

Have your say on Care Quality Commission consultation

The Care Quality Commission is looking for your views on changes it is planning to the way it regulates health and adult social care services. This is its the second consultation on proposed changes, and you can contribute by Tuesday 8th August by clicking here.

End of life training DVD

You can access a free DVD to help with training staff delivering end of life care by clicking here. It has been funded through the Commissioning for Learning Group and has been produced by the Norfolk and Suffolk Palliative Care Academy.

Dementia Awareness Week

Dementia is set to be the 21st century's biggest killer, according to the Alzheimer's Society, which is asking everyone to unite against dementia for Dementia Awareness week May 14th - 20th. Find out what is happening here.  

Ageing with optimism

Seminars useful for people thinking about care for the future, including what to look for in a residential/nursing home, are being held in Ipswich on May 16th - one in the afternoon and one in the evening. You need to pre-book by emailing and click here for a flyer.

Apprenticeships frameworks date announced

The current apprenticeships frameworks in Health and Social Care and in Care Leadership and Management will be withdrawn by Skills for Care and Development on 29 December, 2017. See details on Skills for Care website.

Sharing good practice by care providers

The Care Quality Commission has published a report sharing a collection of short case studies of good practice shown by care providers that are rated good or outstanding overall. Click here to access a pdf of the report called Celebrating good care, championing outstanding care. Skills for Care has produced a good and outstanding care guide. Click here. 

New Mencap campaign

A new campaign and set of resources, produced by Mencap in collaboration with NHS England, is all about encouraging people with a learning disability to get better healthcare by letting people know that doctors and other healthcare workers can provide extra support and advice. Click here for details of the campaign on Mencap's website. Here's a link to some useful guides.

Dementia Together service launched

Sue Ryder has launched a new dementia service for Suffolk (excluding Waveney) called Dementia Together, working in partnership with Norfolk and Suffolk Dementia Alliance, Purple Tuesday and the University of Suffolk to offer a single point of contact for people curious or concerned about dementia. Click here for an information sheet. For a referral form, click here.

Government publishes framework for integration

The Government's Better Care Fund (BCF) will provide financial support for councils and NHS organisations to jointly plan and work together to deliver local services. The Integration and Better Care Fund Policy Framework 2017 to 2019 has been published today.

Free workshop on preparing for your CQC inspection

The Suffolk Brokerage is offering a free workshop to all care providers who are registered for inspection by the Care Quality Commission (CQC) on 11th May at Ip-City Centre, Ipswich. It covers preparing for your CQC inspection, managing the process and reflecting on your report. It runs from 9.30am to 4.30pm, and lunch is included. Click here to download a flyer and the booking form.

Entry date for Suffolk Care Awards 2017

The Suffolk Care Awards closes for entries on Friday, 31st March 2017. There are 10 categories this year. All the details of how to enter are on the Suffolk Care Awards website here

Free training opportunity on importance of activity to care settings

A free training opportunity - on the value and importance of activity to care settings - is being held on Tuesday 27th June, 2017, from 10am to 4pm, at Stowlangtoft Hall Nursing Home in Stowlangtoft, Bury St Edmunds, in conjunction with the National Activity Providers Association (NAPA). You can get more details from a flyer, which includes a booking form, by clicking on this link.

Deprivation of Liberty Safeguards

Care England has welcomed the changes that coroners will no longer have a duty to undertake an inquest into the death of every person who was subject to an authorisation under the Deprivation of Liberty Safeguards (DoLS) under the Mental Capacity Act 2005. Click Care England here.

Housing for older people

A report from law firm Winckworth Sherwood, called The Other End of The Housing Market: House for Older People, supported by the Housing LIN, builds on a survey that sought to better understand what practical measures might be taken to improve later life housing.

Diabetic foot care report

Healthwatch Suffolk has produced a report exploring people’s experiences of diabetic foot care services in Suffolk. The report is available to download here.

Transforming health and social care

A report on the Social Care Institute for Excellence (SCIE) website which looks at how transformed and integrated health and care could improve outcomes and cost-effectiveness. Here's the link.

New apprenticeship standards

The 2017 National Apprenticeship Week saw the launch of three new apprenticeship standards for Healthcare Support Workers, Senior Healthcare Support Workers and Assistant Practitioners. Click here to go to the Skills for Health website.

Changing needs of residents in care homes

The Care Inspectorate has published a report looking into the dependency needs of care home residents. It uses data from a large sample of Scottish care homes. Click here.

Law Commission's report on MCA/DoLS published

The Law Commission’s report Mental Capacity and Deprivation of Liberty has been published and is awaiting a response from the Government. Click here for more information.

Revalidation courses for nurses and midwives

Half-day courses for nurses and midwives preparing to go through the revalidation process are being held in May and June 2017. Click here to download a flyer giving details.

Falls and bones free awareness day

A free information session on osteoporosis and falls is being held on Tuesday 18th April at the University of Suffolk in Ipswich, from 9am to 5pm. You can register for this free event at or download a leaflet here.

New paper highlights digital care revolution

A new paper by Appello highlights how digital care systems promise to revolutionise housing provision for older people in the future. Click here to go to the Appello website to read the paper.

Adult community speech and language therapy service

From 1st March, Suffolk Community Healthcare is piloting an extension to the current community referral criteria for six months to include additional provision. Click here for a letter explaining the changes and click here for a referral form.

Changes to Nutrition and Dietetic service for East Suffolk

Changes in dietetic policies for care homes in East Suffolk have been released. Click here to download the letter explaining the changes. Also the care home MUST local policy and action plan, the care home MUST referral form, and the care home handover form. All are for East Suffolk only.

New report on housing

A new report called Housing for an Ageing Society has recently been published. Here's the link. 

Social Media toolkit for healthcare

Skills for Health has put together a really useful toolkit on social media. It covers a wide range of topics, from writing a social media strategy, measurement, and showing the value of social media.  Here's the link

Entries are open for the Suffolk Care Awards 2017

The Suffolk Care Awards 2017 is open for entries with the closing date March 31st. You can find out more by visiting the Awards website here. Or downloading the launch press release here.

National Care Association Spring Conference

The National Care Association’s Spring Conference takes place on 16th March in Birmingham and is being attended by David Mowat, Parliamentary Under-Secretary of State for Community Health and Care. You can find details about the conference and conference timetable, and a booking form by clicking on the links here  - Conference programme and Conference booking form.

Praise for dementia-friendly training

The East of England Co-op has been recognised for its dementia-friendly training for colleagues. Read more by clicking here.

Working with Care Providers to Understand Costs

This practical guide is for adult social care commissioners who wish to develop their understanding of the costs involved in providing care to help them meet these duties. Entitled Working with Care Providers to Understand Costs it's by the Chartered Institute of Public Financing and Accountancy. Click here.

Mental Capacity Act free learning tool

The Medical Protection Society, in partnership with Cambridgeshire County Council and NHS England, has launched a free Mental Capacity Act and Deprivation of Liberty online learning tool specifically for health professionals across England and Wales. It will help healthcare professionals understand what the MCA is, what they need to know, how it affects them, how it affects their patients and how to apply this to their practice. The access this free tool, click here.

E-learning update for healthcare professionals

Health Education England e-Leaning for Healthcare is making it easier for certain groups of the health and social care workforce to access e-learning. Click here for more information and for e-learning for care homes, click here.

Deadline for funding applications

If you employ your own personal assistants or carers using a direct payment or your own money, you can ask for money to pay for training for you and your staff. Funding closes on 28th February, 2017, at 5pm. Click here to find out more from Skills for Care and to make an application. Skills for Care has produced a report on PAs - click here.

Dignity Action Day

Dignity Action Day is on 1st February, 2017, and the National Dignity Council is inviting everyone to get involved by holding a "digni-tea" event. Click here to download more information in the press release.

Free care recruitment roadshows

The Suffolk Brokerage is running three roadshows, which are free to attend, on the topic of care recruitment in January 2017. Keynote speaker is Professor Jill Manthorpe, Director of the Social Care Workforce Research Unit at King's College London. Click here to download a PDF flyer and booking form. 

Building resilient teams

The building resilient teams programme is due to run at University of Suffolk in the spring. Teams must be clinical (patient facing) and be based within Norfolk, Suffolk and North East Essex. The closing date is 7th January. Click here for an information sheet.

Online course on medication and swallowing difficulties

The University of East Anglia has a free e-learning course designed to enhance the knowledge of any person involved in the administration of medicines to patients with dysphagia, swallowing difficulties, or those with a general interest in pharmacy who want to learn more. Click here to find out more.

Training opportunity

Available from January, there is a training opportunity for health and social care practitioners to take part in an initiative consisting of a 20-credit module at the University of East Anglia, combined with a work-based learning portfolio and practice-based experience. For further information, please click here.

Building the future social care workforce

More care workers are needed to meet the care and support needs of the future. A new paper from the Social Care Institute for Excellence looks at three hypothetical future scenarios, and how the sector might respond to the challenges and opportunities those scenarios offer in relation to recruiting, training and retaining care workers.

Survey on dementia

The Department of Health has launched the first phase of its new Dementia 2020 Citizens' Engagement Programme. The Government wants to hear first-hand from people with dementia, their families and carers. You can take part in the survey by clicking here and it's open until the end of January 2017.

Today is World Diabetes Day

November 14, 2016 is World Diabetes Day. Click here to read a press release about it.

New toolkit for recruiting

Skills for Care has updated its toolkit on recruiting for values and behaviours in social care. Click here to access it. The toolkit includes topics such as job advertisements and interview questions and good practice case studies.

Consultation on new frameworks

New Apprenticeship Standards are being developed in England which will, ultimately, replace the current frameworks. The survey for assistant health practitioner support is open until 7th December.  You can give your views by clicking here on Skills for Health

Free advice guide

The over 75s are at most risk of preventable winter deaths and many of these deaths could be avoided if people were given advice about staying warm and healthy during winter months.  A free guide called Being Winter Wise is available on the Independent Age website by clicking here

State of Care overview

Demands are increasing on health and social care. State of Care – the Care Quality Commission's annual overview of health and social care in England – looks at the trends, highlights examples of good and outstanding care, and identifies factors that maintain high-quality care. Click here.

Practical guide to revalidation for nurses in social care

FoNS, the centre for nursing innovation, has produced a practical guide to revalidation for nurses working in social care, as well as a video which includes a useful, short case study. Click here for website and video link.

World Mental Health Day

On World Mental Health Day, the National Dignity Council urges everyone to consider the ways in which they can help improve perceptions around mental health, giving it greater parity with physical health issues and the importance it deserves. Read more.

Suffolk Care Awards 2016

Congratulations to the winners of the inaugural Suffolk Care Awards and all those who were highly commended. For full details, click on the Awards website here or download a PDF press release here.

Film about sepsis awareness

Every year 44,000 lives are lost in the UK due to sepsis.  The NHS has produced an interactive film about sepsis targeted towards healthcare professionals. There are multiple versions of the film, but click here to access it. You can also take part in a survey about the film here.

Seminars on recruitment and retention

Skills for Care is running a series of seminars on recruitment and retention in the Eastern region. They cover the topics of finding the right people for your organisation and recruiting for values in adult social care - including interviewing for values, behaviours and attitudes. They run from September to March 2017 in Colchester, Norwich, Cambridge, Stansted, Newmarket and Letchworth. To find out more and to book your place visit or click here for a PDF flyer.

Important workshop on recruitment

The Suffolk Brokerage is hosting a workshop on Tuesday, 23rd August at Endeavour House, Ipswich, at 2.30pm. We are very aware of the difficulties many of you are experiencing with recruiting and retaining staff, and have had some discussions with Suffolk County Council around what we can do to assist you. We would like to hear all your views. Please email to register your attendance. Click here for an agenda.

New board directors

The Suffolk Brokerage is looking to appoint a number of board directors. Experience of the health and social care sector is desirable, but not essential. We are particularly keen to hear from applicants with experience of finance, HR, recruitment or marketing. Contact Louise Whitley on Click here for more details.

New guide on care home closures

The Care Quality Commission has produced a good practice guide – Managing care home closures – to help minimise the impact on people, and their families and carers, in the event of a care home closing in response to poor care, an emergency or market exit.

Accolades Awards

Skills for Care’s Accolades awards are open to adult social care organisations of all sizes and individual employers in England. The closing date for entries is Friday 23 September 2016. Click here for more information.

Skills for Care autumn seminar programme

The programme of seminars run by Skills for Care has been announced. The seminars will help you prepare for, and respond to, inspections, assess the Care Certificate and focus on recruitment. Click here for more information. 

Category finalists for Suffolk Care Awards 2016

A total of 31 category finalists have been announced in the Suffolk Care Awards 2016. The winners will be announced on 29th September. Click here for a PDF press release.

Sessions for GPs

St Elizabeth Hospice is running a series of educational sessions on palliative and end of life care taking place on four consecutive Wednesdays during September and October 2016.  Click here for details and a pdf flyer.

New forum to promote care homes in Suffolk

The East Suffolk Care Homes Forum has just been launched and aims to improve the health and wellbeing of residents of the care homes in this area. As well as representatives from Ipswich and East Suffolk Clinical Commissioning Group, Suffolk County Council, Ipswich Hospital NHS Trust, Suffolk Community Healthcare and out-of-hours providers, local care homes are also included.

Next Suffolk Dementia Providers Forum

The Suffolk Dementia Providers Forum takes place on 22nd June in Ipswich. Speakers inclue Steven Emmerson on the Suffolk County Council's dementia support, Ruth Gillan speaking about Suffolk Museums reminiscence work, and Katie Read from Suffolk Family Carers. Click here for an agendaClick here for Forum information and a parking form. 

June newsletter

Suffolk Brokerage's summer newsletter is now out. It has latest details on the Suffolk Care Awards and information about the new Government apprenticeship levy coming into force next year. Click here to access a pdf of The Newsletter.

New funding

The Workforce Development Fund 2016/17 is now open. This fund helps towards the costs of health and social care qualifications on the QCF framework including diplomas and apprenticeships. For further information please click here for a leaflet giving details.

Care England announces five year strategy

Professor Jane Cummings, Chief Nurse for England, has today launched a Five Year Nursing strategy for all nurses working in England Leading Change, Adding Value’ sets out a strategy for the first time which clearly includes all registered nurses and care teams working in social care. Care England is the largest representative body for independent sector social care providers. 

Carers consultation ends next month

The Department of Health's open consultation on a new strategy for carers has been extended until 31st July 2016. The Government wants to hear from carers, those who have someone who care for them, business, social workers, NHS staff and other professionals that support carers. Click here for more information.

New mandatory training guide published

A new 60-page training guide has been published by Skills for Care called Ongoing learning and development in adult social care. It is designed to support employers to consider when their workforce should, or must, refresh their learning. A list of frequently asked questions has also been produced - click here.

Making Every Contact Count (MECC)

MECC is an approach to behaviour change that uses the millions of day-to-day interactions that organisations and individuals have with other people to support them in making positive changes to their physical and mental health and wellbeing.  These Department of Health guidance documents support the local implementation and evaluation of MECC activity, and the development of training resources.

My Care Wishes

My Care Wishes Folder is a development on the My Advance Care Planning documents (also known as yellow folders) to support people in the last 12 months of life. Click here for an NHS letter. You can also download the shared care plan guidance document and the shared care plan template as well as a question and answer sheet.  For more information, contact Dawn Barrick-Cook on 01284 758031.

Registered Managers' Network

Suffolk Brokerage's Registered Managers meetings take place at Stowmarket Community Centre. Contact Karen Perridge on to book a place. Click here for further information.

New accessible information standard

The accessible information standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need. All organisations that provide NHS or adult social care must follow the standard by law by July 31st, 2016. NHS England PDF leaflet.

Free health coaching training for nursing homes

East Coast Community Healthcare is providing two days of health coaching training for all clinical staff in primary care settings - including nursing homes. Training takes place in Beccles on Friday, 17th June and Friday 1st July. To book a place, call 01502 718674/ 07500 929103, or email or click here to access a PDF flyer.

New PA Finder register launched

A free, county-wide register called PA Finder enables people to search for a personal assistant.  For the first time, PAs looking for work can put their name down on the register to find employment. PA Finder is run by The Suffolk Brokerage. Click here to go to PA Finder or click here to read a PDF press release.

Suffolk Care Awards - now open for entries

The Suffolk Care Awards were launched on March 20th, 2016. Could you be a winner? Visit the Suffolk Care Awards website where you can download an information pack and find out about the 13 categories. Click here for a PDF press release. 

Free business training for care managers

The Suffolk Brokerage has organised a number of care business training courses taking place in Ipswich, Bury St Edmunds and Lowestoft up until June 2016 covering topics including marketing, business planning and cash flow forecasting, retaining staff, and an HR masterclass. All sessions, which run from 9.30am to 4pm, are free. Click here for further details on a PDF flyer. 

Management of volunteers training opportunity

A new qualification from the ILM - the Institute of Leadership and Management -  is open to anyone who attends or organises volunteering as part of their job. Christine Laverock Training Services is taking bookings for the ILM Level 3 Award in Management of Volunteers commencing April 21st, at Community Action Suffolk in Ipswich, from 9.30am to 2pm. It comprises four half-day workshops, as well as practical assignments. Click here for information on a PDF flyer.

Revalidation workshops

Half day workshops, to support support nurses and midwives through revalidation, are taking place on Thursday, 21st April at Ipswich Hospital, and on Tuesday, 26th April at the University of East Anglia. Places are limited to 22 per session, so the advice is to book early. Contact 01603 597199 or email

Integrated Family Carer Support Project

A project aimed at helping family carers spot signs of deterioration in the nutrition and health of the person they are looking after, as well as giving them one-to-one support at home, has been launched in Suffolk. Training sessions are being held throughout 2016 in Bury St Edmunds, Felixstowe, Ipswich, Stowmarket and Sudbury. Called the Integrated Family Carer Support Project, it is being run in partnership by the charities Sue Ryder and Suffolk Family Carers, funded by the Suffolk Brokerage and Health Education East (HEE). Click here to see a press release about the project. For a PDF flyer family carers, click here. 

Symptom control workshops

Free training sessions organised by St Nicholas Hospice Care are being held at the Hyndman Centre in Bury St Edmunds, from 2pm to 4pm. They run from Tuesday 1st March, 2016, to December and cover a number of different topics including pain in the older person, nausea and vomiting, and palliative care emergencies. Please click here for more details.

National conference

The National Council for Palliative Care (NCPC) is holding its flagship conference and 2016 awards on 23rd March. For further information, click here.

Free health check for your service

One of The Suffolk Brokerage's expert services is a free 'health check' for your care service. Our consultant, a very experienced adult social care practitioner, will work with you and benchmark your service against good practice. Click here for details.

Top tips from Outstanding provider

Clarke Care in Bury St Edmunds recently received an Outstanding rating from the Care Quality Commission. Owner Lorraine Clarke shared her top tips to Registered Managers at a meeting in Stowmarket run by The Suffolk Brokerage. Click here to read Lorraine's tips. Also, an article in The Guardian with top tips on preparing for a CQC inspection.

Norfolk Palliative Care Conference

The 31st Norfolk Palliative Care Conference takes place on Thursday, 12th May 2016 at the Bob Champion Research Centre at the Norfolk and Norwich University Hospital NHS Foundation Trust. Click here for more information. To book, call 01603 287227.

Places left on revalidation workshop

The Norfolk and Suffolk Workforce Partnership is running a series of workshops to support nurses and midwives with the Nursing and Midwifery Council's revalidation process. There are still places left on the next workshop being held on 11th February, 2016, at Mid Suffolk District Council offices in Needham Market. Click here for flyer details.

Falls prevention open day

Suffolk Community Healthcare's falls and fragility fracture prevention team is inviting care professionals to an open day on Thursday 25th February, 2016 to view and evaluate equipment specialising in falls and fracture prevention. It is taking place between 10am and 4pm at Ipswich Hospital's postgraduate education centre in Heath Road. For more information, contact Anita Walkinshaw at Suffolk Community Healthcare on 01473 275250. Click here for a leaflet.

Suffolk Dementia Providers Forum

If you provide dementia support within Suffolk, you are invited to the Suffolk Dementia Providers Forum which is being held on 28th January 2016, 9.30am at Landmark House, Ipswich. Click here to find out more. You can contact Lucy Dougan on 01284 811107 or email

Free places available at heel pressure ulcers conference

Free places are now available for a conference called Eliminating Avoidable Heel Pressure Ulcers taking place on Wednesday, 10th February, 2016 at the Hallam Conference Centre in London. Chaired by Tina Chambers, Vice Chair of the Tissue Viability Society, it focuses on a practical guide to eliminating heel pressure ulcers. Click here for details.

Extension to funding for Personal Health Budget holders

Personal Health Budget (PHB) holders now have until March 31st, 2016 to apply for funding for training for themselves or their personal assistants (PAs). Click here for further information.

Workshop on falls prevention

St Nicholas Hospice is holding a falls prevention workshop on Friday, 5th February 2016 as part of its education programme to support care homes to reduce the number of unwanted admissions to hospital. Click here for details on the workshop. It has also produced a training support for care homes. Click here for the training sheet.

West Suffolk Care Home Conference

The West Suffolk Care Home Conference is being held on Friday 15th April, 2016 in Bury St Edmunds from 9.30am. To find out more and register click here.

Palliative Care Masterclass

St Elizabeth Hospice in Ipswich is running a Masterclass in Palliative Care on 16th March, 2016. It will cover respiratory symptoms in palliative care and you can find out more information by clicking here.

Webinar on Connecting Care

The Health and Social Care Information Centre (HSCIC) has information about a webinar taking place on 3rd February from 12.30pm entitled Understanding and supporting the digital needs of the Charitable Sector: How can Connecting Care help? You can register and find more information here.

Revalidation workshops for nurses in the care sector

Are you one of a significant number of registered nurses working for a smaller social or primary care provider? The new Nursing and Midwifery Council (NMC) revalidation requirements will impact on the way every nurse demonstrates their competence to practice and renew their registration every three years. The Foundation of Nursing Studies (FoNS) is offering a series of FREE informative and practical workshops to help nurses prepare for revalidation. The workshops are facilitated by FoNS and representatives from the NMC. Click here for full details and contact information.

First for National Council for Palliative Care Awards

The inaugural National Council for Palliative Care Awards will recognise outstanding commitment, care and support to end of life care across England, Wales and Northern Ireland. These are the only awards dedicated to recognising people from across the health and social care sector who make a real difference to improving the experience of end of life care. Nominations for the awards close on Friday 8th January 2016 and the awards ceremony takes place at Keele University on 23rd March 2016. Click here for more details

Social Care Commitment Week

This week (7-13 December, 2015) is Social Care Commitment Week. The Social Care Commitment is a promise made by people working in care to give the best care and support possible. Organisations sign up and encourage their staff to do the same. Click here for more information.

Join the new care learning community

St Elizabeth Hospice has joined up with a range of partners to offer free informative and practical education and training courses. The network is open to anyone who works in a care setting. To find out more click here or call 01473 727776 or email

Care Certificate training across the sector

The Suffolk Brokerage is working in partnership with Leading Lives to deliver Care Certificate training across the sector. The full course is delivered over a one half day session and a further full day session and is available in three different locations in Suffolk.  For details of course dates and venues in 2015, and for instructions on how to book please download this flyer.